Gift Data

Donbir811
Explorer

I recently upgraded one of the phones on my account and I need to gift some of my data to them. I have never had any issues doing this before however whenever I try to do it now it comes up with "unable to gift data at present, try again later" however I can still gift data to others on the contract. The last time I gifted data to this person was 26th September with no issues. 

3 REPLIES 3
James_B
EE Community Support Team

Hi @Donbir811,

Welcome to the EE Community. 🙂

Are you seeing the same issue in the My EE app and My EE online?

James

Hi James Thanks for the response yes the issue is in both the app and online. Thanks 
James_B
EE Community Support Team

Thanks for checking @Donbir811 

Please get in touch with Technical Support so a member of the team can take a quick look at your account.

They'll be happy to help. 🙂

James