02-10-2023 03:41 PM - edited 02-10-2023 03:50 PM
I recently upgraded one of the phones on my account and I need to gift some of my data to them. I have never had any issues doing this before however whenever I try to do it now it comes up with "unable to gift data at present, try again later" however I can still gift data to others on the contract. The last time I gifted data to this person was 26th September with no issues.
02-10-2023 05:55 PM
Hi @Donbir811,
Welcome to the EE Community. 🙂
Are you seeing the same issue in the My EE app and My EE online?
James
02-10-2023 06:07 PM
02-10-2023 06:19 PM
Thanks for checking @Donbir811
Please get in touch with Technical Support so a member of the team can take a quick look at your account.
They'll be happy to help. 🙂
James