Data roaming not working

Hharverson · ‎29-12-2022

Hi I bought £20 worth of data to use abroad. , I am now abroad and my data roaming isn’t working

Christopher_G · ‎29-12-2022

Hi @Hharverson

Welcome to the community.

Whereabouts in the world are you? Have you tried restarting your phone or manually connecting to a network?

Chris

XRaySpeX · ‎29-12-2022

Are you on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Chris_B · ‎29-12-2022

@Hharverson if you’re a contract customer purchasing add ons doesn’t enable roaming that’s an EE account setting that needs to be enabled.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.