02-02-2023 08:17 AM
Gifting data is not working is there a problem
02-02-2023 08:33 AM
Good morning @Sian47.
Welcome to the EE Community.
I am not aware of any issues regarding data gifting.
Are you getting an error when trying to gift data?
Katie
02-02-2023 11:16 AM
Yes I am saying no data has not been gifted at this time in a red box
02-02-2023 11:29 AM
Thanks for confirming @Sian47.
Are you doing this through your My EE Online?
Have you gifted data to this number before?
02-02-2023 12:10 PM
Yes I've gifted data through the app loads of times it's not letting do it
02-02-2023 12:27 PM
Hi @Sian47.
Please could you try doing this through My EE online rather than the app?
Speak soon,
02-02-2023 02:12 PM
Not Working either
02-02-2023 03:32 PM
Hi @Sian47
If this is showing an error, please call us on 150 and the team will get this looked into for you.
Leanne.
04-02-2023 07:56 PM
Having exactly the same issue today, same error in app and same error on the website. Is this going to be fixed soon or do i need to call as well?
05-02-2023 07:51 AM
Hello @Jamed100.
Welcome to the community.
I have sent you a private message for more details.
