Hi
Since November 25 my data gifting has not been working on the app and web site. Neither work
I have called 150 multiple times and all they can do is gift the data from their end.
The web just says: "We'll have it fixed soon. Sorry, we can't show this device's data right now. Please try again later", The app just shows dots.
I raised a complaint, ID******** which was just closed with no feedback.
Is there any way to actually get to a tech person who can resolve this issue? It has been 3 months now and I'm considering leaving EE after 19 years with them and there fore-runner, and cancelling 5 contracts.
[Mod edit - removed complaint ID, please don't share any identifiable details in public]
