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Data allowance reset (PAYM) ?!?!?

grsdev
Expert Contributor
Expert Contributor

I have a SIM-only plan, 40GB over 12 months. Monthly renewal date is the 9th of the month.

 

My number has just been ported over from my previous network today and my data allowance for the month from 9/2 to 8/3 seems to have reset itself from roughly 33GB remaining back to 40GB.

 

Am I going to be billed out-of-allowance if I use more than the 33GB I had remaining for this month or have I really just been given another "free" 7GB of data?

1 SOLUTION

Accepted Solutions
BrendonH
Community Hero
Community Hero

I wouldn't worry too much as you can't use data once you have used your allowance up.

 

If you have used the allowance up it automatically directs you to the EE shop page to buy more data.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
If I have helped please click the THUMB/SOLUTION buttons below

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2 REPLIES 2
BrendonH
Community Hero
Community Hero

I wouldn't worry too much as you can't use data once you have used your allowance up.

 

If you have used the allowance up it automatically directs you to the EE shop page to buy more data.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
If I have helped please click the THUMB/SOLUTION buttons below
grsdev
Expert Contributor
Expert Contributor

@BrendonH That's good to know. Thanks.