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My dat allowance is only 10GB when i am paying for 200GB

Jerryd75
Visitor

‎15-02-2022 02:07 PM

I am really confused with my may monthly wifi. I may for a 200GB monthly, the change over was today and it has only given me 10GB. 

 

I did have to top up twice last month. Could this have effected it?

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1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎15-02-2022 02:39 PM

@Jerryd75 : What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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