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Community Activity
Poor speeds via extender
I'm on Full Fibre Giabit* with Smart Hub Plus and extender. The EE app says the main hub is getting 927mbps/108 mbps, however when stand close to the main hub my iPhone only shows sub 600mbps, and when connected with ethernet cable to macbook get bes...
How to Rename Devices in EE Smart Hub Page?
Just been moved from BT to EE and it's not obvious how to rename devices on the hub manager page. This was easily done on BT SH2.I just mostly get a bunch of MAC addresses as the name.I can rename them in the EE app, but sadly that does carry over t...
Poor Broadband Signal
I work from home and use a printer attached remotely to my computer. Since changing to EE I have had nothing but problems connecting the PC to the the printer with the signal cutting out several times a day and cancelling the print job. Costing me a...
NHS Perk account deactivated
Hi!I have tried endlessly to logon to my NHS Perk account but it comes up with 'Your account has been deactivated as your registration was not completed within the allowed time frame'... it does not give any option to resolve this, i haven't actually...
Arlo secure subscription code
I purchased the Arlo doorbell with two security cameras in April this year, it comes with a 24 month subscription. Does anyone know how I find the secure subscription code? I tried EE chat and they were useless! It wasn’t on any of the paperwork sent...
Buy PlayStation
Hi..I would like to know if I can buy a PlayStation...pay for it all at once??I have been your customer for a few years, do I get a discount? Thank you.
Coverage in Darlington
We’re aware of a signal issue that is affecting some of our customers in the Darlington area. The site currently has a fault with the generator, and no power is being supplied to the mast. The generator will need to be replaced; due to the locati...
Cancel TNT Sports/Discovery+
I have tried to cancel TNT Sports/Disc+ but have been told by EE agent it cannot be done as it is part of the contract. My contract with EE is until Oct '26. Looking at the forums, it looks like people don't have much success when they try to do the ...
Itemised call log
How do you go about getting an itemised call log, if it doesnt appear on bills?
Not Received my P45
Hi there,I have phoned through to HR three times now, requesting my P45. I am supposed to be starting a new job, and this is now holding me back from getting started, and making me look unprofessional. How can I get this process sped up? I am beginni...
