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Checking previous data usage

greenandblue13
Visitor

I am trying to find out how much data I used last month now that my data allowance has been reset. I looked at my bill but it didn't say (as I didn't use more than the limit I have). Is there a way to access this information on the app or otherwise?

22 REPLIES 22
Leanne_T
EE Community Support Team

Thanks for coming back to me @Dclell 

What happens when you try and view the usage in your EE app? 

Leanne 🙂

dan-thorpe
Visitor

This is so frustrating. Same as the OP - I would like to know how much data I've used over the last month, or 3 months or 12 months. Being told how much data is left in the current billing period is not the same.

This is deliberate from EE, to hide this information so that people buy bigger data allowances than they actually might need.

The website is a chaotic shambles. 

@dan-thorpe  that information is available via online account and  it will show you the last three months of data usage. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.