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Checking previous data usage

greenandblue13
Visitor

I am trying to find out how much data I used last month now that my data allowance has been reset. I looked at my bill but it didn't say (as I didn't use more than the limit I have). Is there a way to access this information on the app or otherwise?

22 REPLIES 22
XRaySpeX
EE Community Star
EE Community Star

It's your billing date. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Katie_B
EE Community Support Team

If you would like this looked into further please give us a call on 150 @Sirbu4

Katie

There is no such option on the EE app I downloaded to my iPhone 13 mini I am unable to keep track of my data usage

Katie_B
EE Community Support Team

Hi @Dclell

Thanks for coming here. 

Are you looking to view your remaining data?

Do you have the latest version of the EE app?

Katie

Chris_B
EE Community Star
EE Community Star

@Dclell   If you click the home tab you’ll see

IMG_0142.jpeg

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Not on my app you cant

Dclell
Investigator
Investigator

I can’t find any way of tracking my data usage

XRaySpeX
EE Community Star
EE Community Star

@Dclell : Text AL to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team

Hi @Dclell 

Thanks for coming here 🙂

Please see our How Do I Keep Track of My Monthly Usage? Help page for ways to check your allowance. 

Leanne.

Found it but should be accessible via the app

Thanks

Sent from my iPad