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Community Activity
Getting "Too Close" warning on Smart Wifi Plus
Hi,I have just switched from BT to EE. I have a Smart Hub 2 (SH31B) with three Smart Wifi Plus extenders which all have hard wired connections.All seems to be working ok apart from occasionally losing connection for a minute - I'm still investigating...
Changing provider
Hi is it possible to change provider but continue to pay EE for my handset. .
Netflix Premium
is anyone able to shed some light on this for me please.So Last month EE Auto upgraded me to Netflix premium (i dont even use Netflix) i contacted them and they took it off my account but charge me for it anyway, and today i have just got another tex...
Still got charged
I got charged £28 plus vat on the day I had my £7.50 roaming charges activated why is that ?
Netflix added then immediately removed from my add-on
So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...
Netflix cancelled
Hi it have Netflix as an add on through EE mobile. I have an email from Netflix asking to update my payment and I no longer pay for Netflix through EE.could someone help with this as I have seen others get EE to de select add on and then re select a...
Resolved! EE contract and Xbox Gamepass Ultimate
Hi guys! Getting a little fed up now! It’s an odd one that I don’t want to be stung later with! my old previous EE sim only deal included gamepass as an all inclusive extra and when I changed plans in September it got removed and never let me re add ...
Receipt of purchase
Hi,I need my receipt of purchase for my new upgrade, I upgraded in store but never received the receipt for my purchase or my new contract
Who to contact when work is done on a mast?
EE engineers have been to work on the mast behind my house today and have ignored the agreed access and destroyed my land, destroyed the public road and knocked over fences and gates.They have also heightened the mast to almost double the 15m agreed ...
Resolved! EE switch credit
Has anyone received their switch credit I have waited over 28 days. I have had no communication to say my email has been received and have now sent several more. None have been answered!
