Hello, I'm an international student from South Korea and I'm using a 100GB subscription pack.
Since last Thursday (11th May), my EE data suddenly doesn't work in some apps and websites.
It is definitely not a device problem because everything works well when connected to Wi-Fi.
And also when I connect my laptop to my phone hotspot, the same problem happens.
It is not a parental control issue too.
This problem mostly happens when I try to use Korean apps or websites. But sometimes my Outlook or other Google websites also doesn't work. (It loads veeeeeeeeeery slowly or fails to load, but sometimes it works!!!).
I tried to solve these issues in several ways. Installing VPN, changing ipv4, rebooting network options...etc
Fortunately, I installed VPN on my phone and this issue is completely resolved.
But it didn't work at all when I connected my laptop to a hotspot and then tried the same methods. I installed several VPNs, and changed ipv4 on my laptop but none of them works.
It is very important to solve this problem because I usually use all the data by connecting hotspots to my laptop.
I see a few people in this community who have had the same problem from exactly the same date as me.
I think this is an EE network issue. What should I do in this situation?
