Community Activity

Over Paying

I’m Overpaying My Apple Watch That Was Finished On 16th May 2025 It Was A Add On. I’m Still Being Charged £28 A Month 

Unable to make calls or contact 150

Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I...

spazmunk by Visitor
  • 2060 Views
  • 121 replies
  • 47 Helpful

1571 is there a charge

1571. is there a charge for using this facility on new digial phone supplied by EE.  Have tried 150 and ringing the 0330 number to ask but calls not going through.    network seems to be having problems.

5G rollout seems to have wrecked 4G

I live in a fairly rural area but 4G coverage was by and large OK. Now 5G has appeared, it's patchy so my phone is often flicking from 5G to 4G and back again. This causes almost all apps I'm trying to use to freeze, particularly anything that uses m...

Apple Watch not delivered

I ordered an Apple Watch on the 15th. I have had no communication nor updates from EE about when I’m due to receive my delivery. I have rang them , call lasting over 35 mins and livechat to be told it would be within 7 working days. On 8th working da...

Mobile

My elderly neighbours cannot use there mobile to ring out,which is difficult and need it working,as husband has MND and over 85 and his wife Is his carer and she in her 80s too.I help when I can eg doing this for them its been not usable since Thursd...

HPW1962 by Visitor
  • 6 Views
  • 0 replies
  • 0 Helpful

Overseas qatar

Hello, I have moved to Qatar permanently and recently when I visited the UK I changed from a pay monthly to a PAYG to keep my number as I use it for a lot of log ins. I have put credit on and now just signed back upto a pay monthly rolling plan to tr...

Resolved! Adding my partner as account manager to EE Broadband

We are originally BT customers and switched over to EE for our broadband via BT (if that makes sense). Although the account was always in my husband's name I manage it and BT always put me as a named person on the account. Since switching to EE they ...

Salc1 by Explorer
  • 4673 Views
  • 17 replies
  • 2 Helpful