16-10-2022 01:18 AM
Hi there. I need to add more data to my mobile but it says its blocked and to contact the account holder. I am the account holder?? I can't seem to remove the block
03-04-2025 08:48 PM
Having this issue and I am the account holder/bill payer. Verified under the manage numbers section of my account.
03-04-2025 09:07 PM
Go to the EE App > Profile (icon in top right) > Settings > Buy more data and ensure this is switched on.