Add data option is blocked
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16-10-2022 01:18 AM
Hi there. I need to add more data to my mobile but it says its blocked and to contact the account holder. I am the account holder?? I can't seem to remove the block
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03-04-2025 08:48 PM
Having this issue and I am the account holder/bill payer. Verified under the manage numbers section of my account.
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03-04-2025 09:07 PM
Go to the EE App > Profile (icon in top right) > Settings > Buy more data and ensure this is switched on.

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