Community Activity
My EE login issues - still?!
Why can I still not login to My EE, after a week of trying to log in and download an invoice?I've been told to clear my cache, use a different browser - I've done all of these, and I still can't gain access to the account!Absolutely ridiculous!What i...
Charges for roaming
HelooI have got charged extra charges when I spoke to them they said it is the roaming charges for answering the call from other country. I have opted out from international calling if that is the case I should not get any incoming calls as well. I a...
LCD replacement without screen damage
I accidentally dropped my Samsung S24 Ultra then the LCD damaged with black and white screen. There are times that my wallpaper appears but with lines then gradually turning into black screen. How much it cost for the LCD replacement without screen d...
EE Perk NHS
Can anyone confirm if NHS pensioners can avail of EE Perk? I have tried uploading pension statement and BLC card but i get message back "Unfortunatly your document has failed our verification process".
BT and BT EE are an embarrassment - Billed for one account that wasn't mine
I now have to phone EE which is BTI started a new contract with BT which I cancelled due to not being promised what I received 28meg speed max!! It never even got to 20, So I spoke to BT and was told I could try out EE on a monthly pay to use basis a...
B Sony and Apple scam payments
Hi all, I've had a huge issue today. A bill for over £200, services were billed from both B Sony and Apple.EE take no responsibility, though they have been helpful to a point. I first called Sony, they have informed me that they are dealing with hund...
My order has not been delivered ********
Can you help I have struggled to identify what has happened with it or talk to anyone?[Mod edit: personal details removed]
watch 7
Dear EE Customer Service, I am writing to formally raise a complaint regarding multiple misleading experiences I have had with EE, which have caused both financial and emotional distress. Firstly, I recently purchased a Watch 7 through EE. I am being...
Need help with unlocking Samsung galaxy ace 4
I have read the previous posts and used the online link but I'm facing an error. I tried calling ee but I can't speak to someone or it's disconnected. Please help attaching image for your reference


Resolved! Home Screen
Myself and partner both have an iPhone 14, my partner can turn mobile data on and off from the Home Screen. When I try to do it I can turn it on from the home screen but to turn it off I have to go into the settings in the mobile data and turn it off...