14-08-2022 09:32 AM
How do I check my data balance without calling EE. I tried logging in and it won't let me. I tried clicking on add ons and it just goes to a forbidden site
14-08-2022 11:59 AM
Hi @Moniz_laura
Welcome to the community.
What device are you using? Are you on a pay monthly or pay as you go plan?
Could you try logging in on a different device or browser please?
Chris
14-08-2022 10:12 PM
I am using pay as you go. I’ve tried logging in on my iPad and the same issue. I can’t check my data balance
15-08-2022 08:09 AM
That's weird, @Moniz_laura.
Could you try texting BALANCE to 150 please? There's no charge for those texts.
