mobile data

Lgdey
Visitor

‎24-07-2024 02:00 PM

i have recently brought a pack but my mobile data does not wanna work 

0 Helpful
2 REPLIES 2
Katie_B
EE Community Support Team

‎24-07-2024 03:05 PM

Hi @Lgdey. 

Thanks for coming here.

If you text AL to 150 what reports back?

Can you make calls and texts OK?

What pack did you activate?

Katie

XRaySpeX
EE Community Star
EE Community Star

‎24-07-2024 07:27 PM

Visit http://add-on.ee.co.uk/status from a device connected to your mobile router by WiFi to see your data & credit status as well as its mobile no. at the top. What does it say,  obscuring your mobile no.?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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