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gerbl
Visitor

EE have tried (on Friday) via screenshare to get me to approve a new 2 year contract.. I refused to press the approve button and hung up. Tonight, they just sent me a new contract mirroring the one I refused to approve. What do I do to make sure they reverse this bullying tactic?

 

1 SOLUTION

Accepted Solutions
Rach_H
EE Community Support Team

Hi @gerbl,

Welcome to the Community!

I can understand your concern that this has happened, but if you get back in touch with our team then they will be able to get your order cancelled, and investigate why his has been processed despite you not wanting it.

Rach

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1 REPLY 1
Rach_H
EE Community Support Team

Hi @gerbl,

Welcome to the Community!

I can understand your concern that this has happened, but if you get back in touch with our team then they will be able to get your order cancelled, and investigate why his has been processed despite you not wanting it.

Rach