Mobile Broadband

Using 5gee wifi aborad

Hi I'm going on Canada and I'd like to take my mobile broadband 5gee device. It is a business device and I see from here that you offer a Business Daily passport.Roaming | International Business Mobile Plans | EE BusinessTo enable it I need to text P...

Does EE refund our time wait we on the phone helpline?

Hi, This is ridiculous service having to wait so long on the 150 phone helpline. Why can they not call us back instead of us waiting for hours? There should be a standard rate that they pay us for any minute over a 3 minute wait.

Hotspot

Hi my hotspot stop working from nowhere do i ve to set up something on ee app?

My plan

Hi, I made a top-up and you are not accepting me to make a plan package, so I would like to refund my money please!

Mobile broadband

I have recently purchased a new mobile broadband but not been able to see howmuch I have used 

Data Roaming Add-on

HiI have looked on My-EE but can't find the link to buy data roaming add-on.  Can you point me in right place please? Russell 

4gee WiFi mini help

My Hitachi smart TV won't connect to my 4gee WiFi mini, it's finds it but won't connect when I put the password in, the TV does connect to a WiFi hot spot on my phone, I've try'd changing to 5gz from 2.4 that hasn't worked and I've also spoke to cust...

Have updated my EE dongle. How do you add the new number to my account so I can

5g2021 router rejecting connection from desktop pc over wifi

I just recieved my new 2021 5g router and sim, which I hooked up straight away and manage to connect my phone and tv without issue using the password over WiFi.My venerable desktop, now win 10, valiantly attempted to connect via wifi but the router h...

4G Broadband speeds...

Hi there,Broadband speed tests are giving very varied results from my BT 4G router.  EE Coverage Checker gives good 4G indoors and outdoors for my postcode.  Speeds range from 10 to 40 Mbs, but frequently drop off to less than 4 Mbs which is causing ...