18-12-2022 08:57 AM
Solved! See the answer below or view the solution in context.
18-12-2022 11:09 AM - edited 18-12-2022 11:10 AM
Hi @davidjsmith67,
Welcome to the EE Community. 🙂
If you select a data SIM upgrade, that will upgrade your existing SIM to the new plan with a new contract term.
If you'd just like to change your plan without starting a new contract term, please get in touch with Customer Care.
Hope this helps.
James
18-12-2022 11:09 AM - edited 18-12-2022 11:10 AM
Hi @davidjsmith67,
Welcome to the EE Community. 🙂
If you select a data SIM upgrade, that will upgrade your existing SIM to the new plan with a new contract term.
If you'd just like to change your plan without starting a new contract term, please get in touch with Customer Care.
Hope this helps.
James
18-12-2022 03:22 PM
Hi James,
Many thanks for the quick reply, most appreciated.
I selected a data SIM upgrade with a new contract term, which has been already been deployed. Nice and easy!
Best regards,
DJ
18-12-2022 03:49 PM
Glad you found it straightforward @davidjsmith67 🙂
James