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Home 4G multiple device issues

Hi we have just set up the 4G router for home Wi-Fi and whilst it works fine with a couple of devices (mobile phone/Alexa) once I try to add the TVs to stream Netflix etc we are not able to play without the service being really slow. Is there a way t...

Lianne75 by • Explorer
  • 605 Views
  • 4 replies
  • 0 Helpful

5G Smart Hub “unlimited data”

Hi all, moving to a farm, need mobile broadband, EE have a cap of 1000gb on both personal and business accounts. Do gaming at night…. I can see people spoke nearly a year ago about it, wondered if anyone out there does online gaming a lot and has had...

Resolved! Suspended account

My account was suspended because I hadn't paid a bill but I thought it was on a direct debit,I've just paid the bill online now,how do I get my service turned back on?

Bazwill by • Visitor
  • 543 Views
  • 1 replies
  • 1 Helpful

Resolved! 4 gee mini wifi

4gee Wi-Fi mini topped up £10 will not let me buy a bundle please advise 

Ke50 by • Visitor
  • 525 Views
  • 1 replies
  • 0 Helpful

Lost internet connection

Why am i being told connected but no internet. Why. I pay for a dongle. My phone seems ok but not my other tablet. It is frustrating because i pay for this.

Resolved! 4GEE has no wifi

My 4GEE was working fine then stopped, it has data on it. But will not connect to the internet 

Huawei E5576-320 Stopped Connecting

Hi there,I've been using a Hawei E5576-320 happily for the last couple of years on a pay as you go bases, along with the odd top up of 120GB or so to keep it going.For some reason however, it will now not connect to the EE network. I've tried inputti...

davejsb by • Valued Contributor
  • 1109 Views
  • 2 replies
  • 0 Helpful

Grace period to extend SIM only 4GEE WiFi Mini

I have a 4GEE WiFi Mini with data only SIM. This was 30G for 2 months. The time period is about to expire. I can extend use of this by purchasing a monthly payment plan. Is there a time limit from time period expired to availability a monthly payment...

Phil027 by • Explorer
  • 954 Views
  • 3 replies
  • 3 Helpful

Data only SIM for Orbi router

I have just moved to a remote location with very limited signal. Purchased an Orbi LTE router and data only sim (as broadband is only 1Mb). Do I need to activate the sim and if so how do I receive the code as the router has no functionality for recei...

4g hub

Just received my EE 4G hub but it doesn’t appear to have the antennas to connect on the back .. should these normally come in the box?

LloydG by • Explorer
  • 478 Views
  • 2 replies
  • 0 Helpful
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