Mobile Broadband

Outage in xxx xxx

Hi, Can someone please tell me what is happening in the following postcode xxx xxx. We have no service and use an external 4G router for our internet. I can see there is an outage when I search the status but it doesn't explain exactly what the issue...

My inernet speed is doing it again. Cutting off completely.Just send an engineer

My internet speed is doing this yet again. Going really low and nearlly cutting off. Can you just send an engineer to fix this problem?

Mobile data not working

My mobile data has suddenly stopped working today. I have lots of data left and have switched my phone off. Please help. Thank you

4G Wifi hUB FROM Argos - no way of getting more data once it runs out...

So, my daughter's Virgin Media router is dead, and I decided to buy her an EE 4G mini hub so that she has some sort of service whilst VM sort the problem out (5 days!). It's preloaded with 30G. After 2 and 1/2 days it's run out. She tries to regis...

Why I dont have 15 pounds credited?

Hello I bought in France a 15 pounds prepaid simcard, but I do not have the 15 pounds on my data credit? When you buy a sim card from 15 pounds do you have 15 pounds to spend already credited on you sim or do you have zero? If someone can answer my q...

Names on my account

Can I add my wife’s name to my mobile and broadband account details

Resolved! 5gee router with multiple devices issues

Hello everyone! Recently (last few months) moved to the 5Gee router with external antenna because the copper lines to the property I live at are extremely poor. The village has had a 5g mast put up and just waiting for activation so I can have decent...

EE5G as WAN on Draytek Router Issues

Hi, I am trying to get an EE 5G router working with a Draytek. (EE 5G as WAN on Draytek)The EE router is 5GEE WiFi with one ethernet port. I connect the ethernet cable from the EE router to the WAN port of the Draytek and setup as per these instructi...

Atrocious mobile WiFi signal in Meols

So got up this morning and wfh only to find signal dropping every 30 seconds despite no problems reported. Totally unacceptable and cannot contact the EE people. So annoyed. Anyone else having problems in Wirral area?

Resolved! GlocalMe (Numen Air 5G Mobil Router)

Setup problem.I have used the usual setup. No good. Please review the setting parameters. Any suggestion is welcome.APN: everywhereUsername: eesecurePassword:secureAuthentication type: PAP or CHAPMMSC: HTTP://mms/MMS Proxy: 149.254.201.135MMS Port:80...