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Recieving Text Activation Code for My EE Dongle

Nachi1111
Investigator
Investigator

I have created an account and topped up my ee internet dongle but i do not have an ee phone to receive the text confirmation codes. How do i get the codes without an ee phone?

7 REPLIES 7
XRaySpeX
EE Community Star
EE Community Star

Which EE mobile router do you have? Most of them can receive & reply to texts. Look on it for SMS Inbox.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
EssexBoyEE
Ace Contributor
Ace Contributor

If you haven't removed the Sim from the Dongle then the Text will have probably already gone to the Dongle, so Log into the Dongles WebUI Admin Page and you should be able to view your Incoming Text / SMS Messages.

I rang the number above and the lady i spoke to did not have a clue. I have followed your directions and i am in the web admin panel but I just keeps saying that my Sim is Invalid. I have tried to register the sim but i am still not receiving the code on the dongle because it just says Sim Invalid. Not sure what to do now

it's the 4EE dongle. I have logged in to admin panel and it just says Sim Invalid. So i can read, send or receive any messages. Not sure what to do.

Leanne_T
EE Community Support Team

Hi @Nachi1111 

This message usually indicates a problem with the SIM or device, where did you purchase the SIM card and when? 

Was the router purchased from EE? 

Leanne.

Nachi1111
Investigator
Investigator

Hi Leanne,

Thank you so much for your reply. I appreciate you 🙏🏾 Yesterday i finally managed to get through to a really lovely lady at customer services, and after about an hour of trying out everything that we could possibly think of, we finally figured it out. There was a problem with the sim card, and she is sending out a new sim card, which hopefully should arrive very soon. Thank you once again for replying to my message. Wishing you a great day.

Leanne_T
EE Community Support Team

Thank you for coming back and letting us know @Nachi1111 

Let me know how it goes with the new SIM once you have this. 

All the best 🙂

Leanne.