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Data

Evadiva9
Visitor

‎27-05-2023 06:14 PM

Been trying to update my data for days ..site down saying they are improving services ..ridiculous ..lost my data for a whole month ..cant wait till my contract ends ..such bad service 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎27-05-2023 07:16 PM

Look at http://add-on.ee.co.uk/purchase from a device connected to your mobile router by WiFi to see what data add-ons are available.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Leanne_T
EE Community Support Team

‎28-05-2023 07:11 AM

Hi @Evadiva9 

Thanks for coming here. 

Can you try deleting the app, then going to your app/play store and redownloading the My EE app. 

Does this work for you? 

Leanne.

0 Helpful