WiFi outdoors

Mrswilson2018
Visitor

Why won't my internet work when I'm not indoors. Like I go out for a walk and it doesn't work, or shopping it doesn't work. Why is this? 

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @Mrswilson2018,

Welcome to the EE Community. 🙂

Is mobile data turned on in your phone's settings? (Just let me know which phone you have if you need help with this)

Are you using a pay as you go or pay monthly plan?

James