Hello, yesterday I have brought a EE smart 4G hub 2. This is due to my location (cambridge outskirt), does not have very good signal for most broadbands, whilst my landlord does not let me install a regular router. Hence I have to use a mobile network router.
Initially, the parental lock was on, which after a conversation with the customer service team, it was unlocked. I was then able to access any websites.
However, the Wi-Fi still does not let me access my online applications i.e., discord, steam, twitch, games...etc.
I have checked all the firewalls which shown nothing in particular.
I even checked using the Wi-Fi supplied by my landlord (although slow, which is why I brought this), could connect to those applications.
So in a summary, the connection to those apps are not at fault on my computers/phones end (as it still remaining usable on my previous Wi-Fi), the parental lock is also removed on the EE smart 4G hub 2, and the router would only allow to me access websites but not apps that connects to the internet.
