Technical support is a JOKE

[mav359aaa]

So i tried asking a basic technical support question this orning and had to explain to the TECH SUPPORT GUY..... what an ISP is

YOU..... You are the ISP

The rest of the conversation was a joke, didnt know what an external IP was, didnt understand the concept of DNS and knew NOTHING about the router. Was promised a phone call back, never recieved it

So disapointing, if anyone reading this is thinking of getting EE broadband dont

Trying to cancel now

[XRaySpeX]

@mav359aaa : You are finding yourself up against a limitation of EE's mobile network. The EE mobile network uses Carrier Grade NAT (CGNAT) resulting in a double NAT, which games consoles often object to, which means you don't get your own public IP address but share it with other users. So you can't be uniquely id'ed on the Net & therefore your LAN cannot be addressed from outside for unsolicited accesses. This is unlike fixed BB. 

If this occurs there is nowt you can do to avoid it.

[XRaySpeX]

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@mav359aaa wrote:

For so weird reason the account i set up and asked the question on was reset

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For whatever reason, you have changed your nick since then. You previously posted as @Mav359 under which I gave you the same advice on Sat.