03-10-2022 08:39 PM
I have been using the 5gEE home broadband device which doesn’t need to connect to the Ethernet as I live in an old building and know it is slow, however, over the last month almost every day I am being forced to turn the device off and on as it just cuts out the broadband but all the lights stay on as normal. I’m a bit disappointed that this keeps happening as it makes working from home and being on video calls, gaming etc impossible when it could cut out. Does anyone have any solutions?
03-10-2022 09:06 PM - edited 03-10-2022 09:07 PM
@Benlaurence : Have you checked the Network Status Checker there and reported your problem via that link?
04-10-2022 09:52 AM
04-10-2022 10:07 AM - edited 04-10-2022 10:07 AM
Thanks for reporting the network issue @Benlaurence
The network team will update you when this has been looked into.
Leanne 🙂