Smart 4g hub. To Alexa and dot
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
03-09-2024 05:44 PM
Can't link, won't open WiFi link ????
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
03-09-2024 06:42 PM
@Mta13 : You probably need to temporarily switch the mobile router to the 2.4 GHz WiFi band only. These smart home devices often can't do 5 GHz.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
05-09-2024 12:19 PM
Hi, thanks for the input. Tried on ,2.4 and even 5. No connection still. Seemed to get a bit further on , 2.4 with the dot. Then failing with "internet password incorrect" which it wasn't...
And struggling to connect to an Lg smart TV. Won't download Netflix, BBC app...
Cheers
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
10-09-2024 03:14 PM
Tried again, everything switched off, reset router, changed router to 2.4. looks like links to Dot whilst searching for router passwd. Then "problem connecting to internet. Just acquired this as EE couldnt give broadband in central London Flat. ???
Painfull, phones , computer all fine...
Any other solutions????

- EE full fibre with Smart Hub Plus - fast broadband but SLOW wifi! in Broadband & Landline
- SmartHub SH31B no longer broadcasting SSID after power cycle in Broadband & Landline
- EE Smart Hub Pro On the EE app in Broadband & Landline
- EE Smart Hub Plus and Sky Q Connection Issues in Broadband & Landline
- EE Broadband in Broadband & Landline