SIM card for 4g router- how to activate and top up?

LindsayDawson
Investigator
Investigator

‎21-07-2024 08:37 PM

Hi, I bought an unlimited data EE SIM card to put in a new 4g router. The packaging says it has £10 on it but I’m not sure. It’s is to go in a 4g router as my son has no WiFi coverage. I can’t seem to get any credit on the SIM card, and can’t get the router to work. Any ideas? 

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5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

‎21-07-2024 08:45 PM

Visit http://add-on.ee.co.uk/status from a device connected to your mobile router by WiFi to see your data & credit status as well as its mobile no. at the top. What does it say,  obscuring your mobile no.?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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LindsayDawson
Investigator
Investigator
In response to XRaySpeX

‎21-07-2024 08:52 PM

What do you mean by a device connected to the router? 

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XRaySpeX
EE Community Star
EE Community Star
In response to LindsayDawson

‎21-07-2024 08:55 PM

Isn't your son or somebody gonna use it to get WiFi on their phone or some other device?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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LindsayDawson
Investigator
Investigator
In response to XRaySpeX

‎21-07-2024 09:44 PM

He’s going to use it to connect to his pc

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XRaySpeX
EE Community Star
EE Community Star
In response to LindsayDawson

‎21-07-2024 10:11 PM

Then connect that PC to it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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