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Re: Live chat with EE

avecezar
Explorer

is this chat live ? 

6 REPLIES 6
avecezar
Explorer

My 4G router has unlimited 4G Data card

 

Just received message about reaching data limit - what is wrong ?

James_B
EE Community Manager
EE Community Manager

Hi @avecezar,

Welcome to the EE Community. 🙂

You can chat online with Customer Care at ee.co.uk/contact-ee.

Hope this helps.

James

XRaySpeX
EE Community Star
EE Community Star

@avecezar : It's only talking about data that you may potentially gift from the 1st 100GB of all your data to other nos. on your a/c if you choose to. It's just a warning just in case you wanted to. You may safely ignore it & carry on using data for your own purposes including hotspotting.

As you use data for your own use you are eating into this gifting allowance even when you are not actually gifting it.

Notice that it didn't say "You've gifted data you can gift" just that "You've used data you can gift".

This a user discussion group where you are talking to other users like you.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Christopher_G
EE Community Support Team

It sounds like you've tried everything we'd usually recommend, @rudimaddox 

I suggest speaking to our Mobile care team so they can check everything from our side.

Chris

Annmccarthy1988
Investigator
Investigator

how much is a laptop contract 

Christopher_G
EE Community Support Team

Hi @Annmccarthy1988 

You can browse our laptop deals here on our online shop. You need to have an existing mobile contract before you can take out a laptop plan as an extra.

Chris