25-08-2023 11:45 PM
The device shown in the picture works normally during the day on the 4G system, and the connection is cut off at night. Restart the device, the connection is restored, and this problem is cut off only at night. What is the solution??
Solved! See the answer below or view the solution in context.
26-08-2023 07:16 AM
Hello @crown87.
Welcome to the community.
Do you have mobile devices with EE
If yes, do you experience the same signal issues on an evening?
Katie
26-08-2023 07:16 AM
Hello @crown87.
Welcome to the community.
Do you have mobile devices with EE
If yes, do you experience the same signal issues on an evening?
Katie
26-08-2023 01:35 PM
Yes, I have devices other than ee and there is no problem with it. The problem is only in the ee device
27-08-2023 08:24 AM
OK, thanks @crown87
I recommend speaking to our Technical Support team so that they can look into this for you.
Chris