problem

crown87
Explorer

The device shown in the picture works normally during the day on the 4G system, and the connection is cut off at night. Restart the device, the connection is restored, and this problem is cut off only at night. What is the solution??

705606.jpg

1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Hello @crown87

Welcome to the community. 

Do you have mobile devices with EE

If yes, do you experience the same signal issues on an evening?

Katie

View solution in original post

3 REPLIES 3
Katie_B
EE Community Support Team

Hello @crown87

Welcome to the community. 

Do you have mobile devices with EE

If yes, do you experience the same signal issues on an evening?

Katie

Yes, I have devices other than ee and there is no problem with it. The problem is only in the ee device

Christopher_G
EE Community Support Team

OK, thanks @crown87 

I recommend speaking to our Technical Support team so that they can look into this for you.
Chris