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Problem trying to link 4GEE mobile wi-fi device

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IainBissell
Visitor

‎20-08-2023 01:47 PM

Trying to link my 4GEE dongle in myEE account. Inserted mobile number of the dongle, then it tells me to verify with passcode number. Says to login to retrieve sms message with passcode number. The enter password box comes up and is filled in with

my  EE password - BUT then says invalid password - Any Ideas

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XRaySpeX
EE Community Star
EE Community Star
In response to ADN-226

‎12-10-2024 06:40 PM

@ADN-226 : Which model of mobile router have you?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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ADN-226
Explorer

‎12-10-2024 07:40 PM

Hi - I'm not sure what model of router it is, but anyway I sorted the problem by temporarily putting the SIM into an old phone just to receive the code by text.  Not very elegant solution but it worked and I'm up and running.  Thanks for getting back anyway

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