Hi folks,
I have a 5GEE WiFi (the white one with model number QTAD52E - I wish EE would use proper model names!) and a 5G SIM. The device works more or less perfectly except an extremely annoying bug which I can't find much evidence of online, and EE's so-called tech support don't know either.
When using the device via ethernet, as it is supplied with, it will only function properly once/a single session before requiring me power off the device and turn it back on again. Rebooting doesn't work, I need to physically hold the power button down and kill it.
Example - a Windows 10 laptop is plugged in directly via ethernet and the 5GEE is powered on. Will work perfectly. As soon as the Windows 10 laptop is rebooted, goes to sleep, or otherwise disconnects in some fashion from the 5GEE device, it'll stop working. It will continue to show a link to the device, but won't resolve addresses, won't ping, won't do anything. It does this on ALL devices I've tried, including a Win10 laptop, a Mac OS X laptop and two Linux computers. I've also tried different ethernet cables and even introducing an intermediary switch in between to see if it helps, which it doesn't. If I turn it off and on again, it works again as it's establishing a new session.
WiFi is completely unaffected - this is strictly via ethernet or connected directly via USB-C NDIS.
I'm an infrastructure engineer to trade, so I know it's not my devices. It's the 5GEE device, and I can only assume it's a firmware bug. It's been factory reset numerous times and is running the latest EE supplied firmware. It does this on both mains AC power and battery.
Any ideas? I really need wired access, hence getting this model specifically.
