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No way to pay phone bill

Thejan
Visitor

Here’s my situation: I left the UK a few months back and my bills are usually paid using my UK Starling account. But now I have to use my home country’s bank account to pay my bills. This worked out fine until the EE website either redirected me to link a service, which only circled back to something like “this product is already linked”. When trying to pay through the mobile bill management section of the website, I get a client side exception error message. I can’t even contact EE help due to blocked service. I can’t pay using my Starling Bank card either because I called EE once to turn off direct debit 

 

The more I delay paying, the more my bill builds up. What do I do? And how will this affect my credit score? 

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Thejan 

Welcome to the community.

Have you tried our Fast Payment service? Or is that the page that you're having problems with?

Chris