No coverage in my area - The EE Community

Hello

ive had no mobile signal or broadband for several weeks now. I believe this is a known issue in my area with EE coverage (postcode xxx xxx).

are you offering a discount due to this? Since I cannot use my phone outside of the home broadband. Otherwise I’ll have a look at other providers.

thanks

[Mod edit: Please do not post personal information on the public board. Thanks!]

2 REPLIES 2

@Sarah328 I believe it’s a known issue, Have you reported it ?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I'm sorry to hear this.

Is it your mobile or your broadband coverage that you're having trouble with?

Have you notified our Customer Care team about this?

Jon