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New Router won't download emails

MelissaRon
Investigator
Investigator

‎23-08-2023 11:52 AM

So I have a new EE account - I live on a boat in London , have a Huawei router, which am about to attach to a mast. Really pleased with the improved coverage ( have just moved from 02). Accessing the internet via my mobile is also loads better - so Great. BUT - no emails. The EE router won't download  or send from  my SMTP account. There is no issue with the account - it downloads from anywhere else.  The sim in my mini mobile device downloaded fine ( with a top up account). I can see from a forum google that this seems to be the thing - but I am struggling to understand the solutions. 

Thanks

 

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2 REPLIES 2
MelissaRon
Investigator
Investigator

‎23-08-2023 12:21 PM

I have just managed to download my emails from the EE sim in my phone - ca

n anyone make sense of this?

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XRaySpeX
EE Community Star
EE Community Star
In response to MelissaRon

‎23-08-2023 01:19 PM

Who is your email provider? What have you put as the Incoming & Outgoing Server settings (all of them) in your Mail app, obscuring your name?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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