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Mobile broadband router

Annieek91
Visitor

‎16-08-2026 03:44 PM

Ive recently recieved my mobile broadband router, fantastic price of portable broadband however im trying to change the name & password to make it easier for friends/family to access it, when it comes to putting in the password when its on the change name/password part its doesn't accept the password given to me with the router. HELPPPP please. Thank you 

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎16-08-2026 06:10 PM

Hi @Annieek91 

Are you sure you're entering the information correctly.

Try factory resetting the router and trying again.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

‎16-08-2026 06:24 PM

You are presumably trying to change the WiFi SSID & pwd. Are you mixing up to WiFi pwd with the admin pwd?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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