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Mobile broadband 5g wifi keeps disconnecting from the internet

Arodrigues
Investigator
Investigator

Hello everyone,

My mobile broadband 5g wifi keeps disconnecting, my devices are connected to the router, but it says it's connected without internet, restarting my router fixes it, and i get internet for an hr and then again it disconnects and i don't get internet anymore. 

I have had this 5g router and sim since 6th of August 2022 and had no issues until last Thursday, it was fine over the weekend and i have had issues again since yesterday. 

 

Any help would he appreciated,

Thank you guys! 

11 REPLIES 11

Yes, they sent me a replacement, same problem, what i then did was switch the network to 4g, and that seemed to give me stable internet.

I believe the issue might be with the 5g signal in the area. 

AlirezaTiTAN
Explorer

What helped me with the same issue was turning off mesh-compatible settings and limiting the wifi to either only 2.4ghz or 5ghz, I have no idea how it could've been related but it reduced the disconnections a lot (not fixed completely but MUCH better.)