Missed direct debit

Abcdefghi53 · ‎12-05-2024

my direct debit in 10th said it was declined but my EE account said I paid my bill. So whats going on in this situation? I don’t think I paid but I cannot repay it.

Northerner · ‎12-05-2024

Hi @Abcdefghi53

Text BILL to 150 and it will tell you if your DD is paid.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎12-05-2024

Hi @Abcdefghi53

Text BILL to 150 and it will tell you if your DD is paid.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.