Community Activity

Access to HD channels

I havevery recently moved from Virgin to EE, and have the Now entertainment pack but cannot access HD channels. Got to say the quality of the picture is most disappointing compared to Virgin. Listed as an extra for £6 a month on the app, is a n upgra...

Fiodav87 by Explorer
  • 60 Views
  • 4 replies
  • 0 Helpful

Roaming - Cannot make/receive calls

Hi, I recently purchased an international roaming and unlimited data on a 2 year contract. I just arrived in the US and cannot make or receive calls to/from US or UK. I can receive texts and use data (whatsapp etc). Each time I attempt to make a call...

MsOlivia by Explorer
  • 65 Views
  • 8 replies
  • 1 Helpful

No service in Turkey, can’t call help or text

Good luck with that. Spent £60.00 on landline charges and it still did not work. The idiot st EE said just go from cafe to cafe to get a signal. Basically EE does NOT WORK IN TURKEY. I was in Turkey May 25. Automatically connect. What a load of rubbi...

Coverage GU14 6EJ

I have had very little coverage now for over a week, and it’s becoming unacceptable.  I cannot speak to anyone and I’ve been with Orange /EE for 20 years!! 

Bill

 Hi.I cant see my bill .i resive my bill by email.i cant open my bill and see please help me

sandziv by Explorer
  • 10 Views
  • 1 replies
  • 0 Helpful

Resolved! Text claiming to be EE

My daughter received a text this morning from 07396702726 claiming to be EE and advising the bill had not been paid ‘click this link to update payment details’. It appeared to be an ee.co.uk web address but instead of clicking the link I checked the ...

Payments not going through - charged twice

I've tried to make payments to pay my bill twice this month (1st time  through Apple Pay around two weeks ago, 2nd time by card payment yesterday the 19th after receiving a text saying my payment is overdue), so  they did not go through, and now I've...

eirian by Investigator
  • 29 Views
  • 3 replies
  • 0 Helpful

Data usage alert when I'm on unlimited

Hi guys,I received a data usage alert saying some services will become unavailable,but I'm on unlimited plan and signal has completely disappeared and can only use WiFi. Regards Mark