14-12-2022 01:35 PM
Seeing lots of packet loss:
$ mtr -c 100 -r google.com
Start: 2022-12-14T13:22:10+0000
HOST: ws Loss% Snt Last Avg Best Wrst StDev
1.|-- _gateway 0.0% 100 0.3 0.4 0.3 0.7 0.1
2.|-- 10.0.0.1 0.0% 100 15.2 12.8 2.0 23.5 3.2
3.|-- 11.1.6.254 0.0% 100 53.8 50.8 28.5 187.8 15.6
4.|-- ??? 100.0 100 0.0 0.0 0.0 0.0 0.0
5.|-- 109.249.132.9 14.0% 100 49.9 52.1 36.1 72.7 6.7
6.|-- 109.249.132.3 63.0% 100 60.2 50.2 36.6 60.2 6.1
109.249.132.1
7.|-- 109.249.132.2 0.0% 100 54.0 54.9 38.1 310.1 26.4
109.249.132.0
8.|-- peer7-et-0-1-6.telehouse. 0.0% 100 50.6 54.8 35.8 227.5 20.7
peer7-et-3-0-1.telehouse.ukcore.bt.net
9.|-- 109.159.253.185 9.0% 100 56.9 55.0 37.4 146.2 12.1
109.159.253.235
10.|-- 209.85.255.77 1.0% 100 63.8 54.1 35.9 75.1 6.9
11.|-- 209.85.252.181 0.0% 100 52.5 53.4 36.1 81.8 7.3
12.|-- lhr25s27-in-f14.1e100.net 0.0% 100 48.0 56.5 34.6 400.9 35.4
I've tried reporting this to EE but a) chat is down and b) the form to report network errors itself gives an error.
14-12-2022 03:42 PM
Hi @BackSeat
Welcome to the community.
What error do you get when you try to report an error on the network status checker? Could you try reporting it on a different device?
Chris
14-12-2022 03:51 PM
Tried on website four times. Not tried with another device.