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Login to 4GEE Mini via iPad

DrEcosse
Contributor
Contributor

I've just purchased a 4GEE Mini and I can login via my Samsung Note9 phone. However, using the same credentials, I can't login via my iPad.* The only way I can get the benefit of 4GEE connectivity on my iPad is via my Note9. I have to set up a Hotspot (Mobile Access Point) and use that instead.

*It's a 6th gen iPad on iOS 15.6.1 - Why can't I connect directly to the 4GEE Mini?

26 REPLIES 26
XRaySpeX
EE Community Star
EE Community Star

UK extended office hours.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team

Morning @DrEcosse 

Thanks for coming here. 

You can find contact details on our get in touch page. Our opening hours are Mon to Fri 8am - 9pm, Sat to Sun 8am - 8pm

Leanne,

DrEcosse
Contributor
Contributor

Thanks @Leanne_T

I'll get in touch now via the other supplier mobile number.

Cheers!

Leanne_T
EE Community Support Team

No problem @DrEcosse

Leanne.

🤣😂😆 UN-BELIEVABLE‼ 😆😂🤣

I feel SUCH A FOOL! The password WAS indeed wrong and the only device that had the right password was my Note9! I logged into the router and double-checked it once again and this time spotted my error. I had previously missed a capitalisation of the penultimate character.

So sorry for wasting everyone's time. However, the exercise has ended very positively because I've converted to a fixed line broadband and phone contract, saving more than half my monthly billing.

Thanks all - have a belly laugh on me.😉

Leanne_T
EE Community Support Team

We have all been there @DrEcosse glad you got sorted and saved some money as well always a bonus. 

Leanne 🙂

XRaySpeX
EE Community Star
EE Community Star

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP