@meadowsj1991 wrote -
So I have a few questions
Have I purchased the right Antenna
Where should I be directing it
Which ports should I be using
Any help would be greatly appreciated
Is your Router model the Zyxel NR5103 from EE?,
Q - Have I purchased the right Antenna
Your Poynting XPOL-2-5G Antenna is a reasonably good Aerial (they do a lot of different makes now with simular model numbers), but it should cover all the current 4G and 5G Bands (700 to 3800Mhz). Just to confirm how many Coax Feeders does the Antenna have 2 or 4?
Q - Where should I be directing it
Ideally the Antenna will be best at directing towards your 5G Mast rather than your Local 4G Mast (they may not be the same Masts), This is going to be a bit challenging as EE do not give out there 5G Mast Locations. If you wish you can PM your Post Code and I may be able to assist with this (Please do not post Personal Information on the Community Forum).
Q - Which ports should I be using
If its the Zyxel Router it will have 4 x Antenna Ports, again not easy as it depends which 5G NR Bands you are getting (5G n78 Band will use a different Port to 5G n28 Band). On your Routers Status Page, it should show what 4G and 5G Bands you are connected to, plus some Signal Info and Cell ID for each (RSRP etc) post up or screenshot that Staus Page (Remove any Personal info like Phone Number and IMEI Numbers).
