If I upgrade SIM will I still receive the free 5gb of data for having fibre bb

Dbuffy · ‎18-03-2023

My SIM deal ends soon, and I receive 5 GB free data on mobile for having fibre home bb. Will I still receive my free 5gb of I upgrade SIM?

Leanne_T · ‎18-03-2023

Hi there @Dbuffy

Thanks for coming here.

The terms for the offer advise, in order to retain your data boost when you upgrade or change your Pay Monthly plan, your 4GEE Home or EE broadband must still be active and you must be moving to an eligible Pay Monthly plan.

To make sure the upgrade plan is eligible for the data boost, please call us on 150 and the team will go through your options with you 🙂

Leanne.

Dbuffy · ‎18-03-2023

Hi Leanne.

Yes, still on BB as only got it January 18 months. I'll be switching to 5gb essentials so with the 5gb free I hoped to he on 10gb then.

XRaySpeX · ‎18-03-2023

Yes, as long as you upgrade to a 12 month or more plan.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Chris_B · ‎18-03-2023

@Dbuffy You most definitely will, this is why I only went with a 1Gb sim only tariff as I get 20Gb for have my BB through EE.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.