2090131members
325online
1296443posts
Community Activity
EE Service is appauling at best and fraudulant at worst. Try to speak to someone
I was talked into switching from BT to EE for all services. Since then I have had 1 Email thanking me for returning my BT Kit followed by an Email stating that I would be charged £50 if I didn't return the same Kit!!! I rang 150 and was told it was a...
EE TV Box Pro – IPC6023 Error Despite Full Troubleshooting
Hi all,I’m getting the IPC6023 error on my EE TV Box Pro, which I understand is related to multicast streaming.Here’s what I’ve tried so far:Restarted the EE TV Box Pro, EE Hub, and any related devicesChecked that all equipment is either EE or BT sup...
EE box won’t play live TV
I’m having issues with EE TV box not playing live TV. I have EE TV box which does not have an aerial connection nor an ethernet cable connection. During the set up process the box 'found' 133 channels.I can view anything via my apps so obviously ther...
Router issues
After having 2x engineers call out today, after 3.30pm is. to check the router, stating there is no fault after the app found a fault 2days ago , they supported me to change the router password on my device ,and logged into EE with new password on t...
Discovery plus error (-1102)
I have an EE contract with Discovery Plus. Everything was working fine, but recently this message has been appearing, even when I’m using mobile data only. Is there any solution or way to fix this?
Complain regarding i phone Insurance cancellation and screen repair- long-standi
How do I make a complaint
Resolved! Unlocking a device
Hi everyone - I have a Samsung device that is locked. I started the unlocking process by pressing *#06# to find my IMEI number which I then verified on the form. I was then taken to a screen which gave me my unlock code which I was told to keep h...
PUK Required
I have an old Samsung Galaxy A8 from 2018. It's not been used for over 3 years. My daughter is going to use it now. It tried to unlock it via the IMEI number on the EE website. It says its unlocked and given me a 16 digit code. However, the SIM I hav...
SIM 1 not provisioned
Does anyone know how long it will take for my SIM card to be activated? The new SIM card I inserted into the Google Pixel Pro 9 isn't working. My old phone has lost connection moments after I activated the SIM card for my new phone online.
Can I have two Pro boxes?
I am an EE subsciber and I have a Pro box in one room and a mini box in another room. Is it possible to change the mini box for a Pro box so that I have two Pro boxes and no mini boxes? Want to put a Pro box in the second room as it is a better piec...
