02-07-2024 12:16 PM
I have a £15 credit on sim within my router - how do I retrieve this to use. Tried on my laptop via EE website to know avail. Any suggestions please
Solved! See the answer below or view the solution in context.
02-07-2024 12:54 PM
@nigel2710 : Visit http://add-on.ee.co.uk/purchase from a device connected to your mobile router by WiFi to see what data add-ons are available.
02-07-2024 12:31 PM
Hi Nigel,
Is this a Pay as you Go SIM that you're having issues with?
In regards to using data on a pay as you go SIM, you would typically need to select a data pack which would encompass your data as part of it. You can read more on our pay as you go packs here.
Alternatively, it may be worth considering a contracted option or fixed line broadband if you intend to use the SIM as part of a router.
Any additional information would be appreciated.
Thanks,
- lone
02-07-2024 12:54 PM
@nigel2710 : Visit http://add-on.ee.co.uk/purchase from a device connected to your mobile router by WiFi to see what data add-ons are available.
02-07-2024 02:39 PM
It's a monthly subscription pack - router is in my static caravan. I only need this 7 months of the year hence my choice as I stop it in October until March the next year. Putting its SIM into a spare phone and text NOW 150 will likely resolve. Thanks for response