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How to link 4G EE WIFI ROUTER to account

ARRG8
Explorer

On the EE website you need the mobile phone number to link a new device to the account.

But on the router you don't know the mobile number.

I've got the KEEP ME CARD but it only gives you the network number and key.

There is no phone number on the SIM card either.

How are you meant to add the device to the account?  Is it possible to link a PAYG device to your home account?

I don't know how to check how much data. 

How do you check what's left?  Is there some phone number to call?

I've spoken to your team in Plymouth but they don't know either!

12 REPLIES 12
XRaySpeX
EE Community Star
EE Community Star

@AndyFoz1 : Then my link can't possibly work for you as you need to be on a locally connected device.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Sha117
Visitor

I read what you wrote but they ask for the number before sending a text message but i cant access the message as the sim is in the EE 4G WIFI gadget, i may have misunderstood but if i dont confirm the number they send i cannot go further, please can you let me know what i am doing wrong? Thank uiu

XRaySpeX
EE Community Star
EE Community Star

@Sha117 : Most mobile routers can receive texts. Login to it & look for the SMS Section/Inbox.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP