How do I replace faulty router ?

7987 · ‎27-11-2022

I bought a plan with 4GEE Home Router 3. It drops wifi connection every hour, how do I replace it ?

Northerner · ‎27-11-2022

How do you know it's faulty?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Leanne_T · ‎28-11-2022

Hi @7987

Thanks for coming here.

If you are having problems with the router, please call us on 0800 079 8586 and the team will run through some troubleshooting with you.

Leanne 🙂