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Final bill for past parent

neiljw71
Investigator
Investigator

How do I close a past parents account or change it to my father mum used to have a mobile and broadband account would like to get the broadband account changed over to my father 

1 SOLUTION

Accepted Solutions
XRaySpeX
Grand Master
Grand Master

Follow Change my account in the case of a life event for:

Notifying us of a bereavement

Use the online form to notify us of a bereavement.

We’ll need:

  • the account holder’s name and number
  • a number to contact you on 

You can also let us know by phone. Call 150 from an EE phone or 07973 100 150 from any phone.

If you experience a bereavement, you can either:

  • disconnect their broadband or number and close their account
  • transfer the connection or number to someone else
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

1 REPLY 1
XRaySpeX
Grand Master
Grand Master

Follow Change my account in the case of a life event for:

Notifying us of a bereavement

Use the online form to notify us of a bereavement.

We’ll need:

  • the account holder’s name and number
  • a number to contact you on 

You can also let us know by phone. Call 150 from an EE phone or 07973 100 150 from any phone.

If you experience a bereavement, you can either:

  • disconnect their broadband or number and close their account
  • transfer the connection or number to someone else
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)